📑 Terms & Conditions

Effective Date: 2/9/2025

Welcome to Northern PRO Services. By accessing our website, booking our services, or engaging with us, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. Services

  • We provide residential and commercial cleaning and gardening services.

  • Services will be carried out as agreed during booking.

  • Any additional requests outside the agreed service may incur extra charges.

2. Bookings & Cancellations

  • Bookings can be made via our website, phone, or email.

  • We require at least 24 hours’ notice for cancellations or rescheduling.

  • Late cancellations may be subject to a cancellation fee.

3. Pricing & Payment

  • Prices are provided before work begins and may vary depending on service scope and property size.

  • Payment is due within 7 days of invoice.

  • We accept bank transfer, credit card, cash.

4. Client Responsibilities

  • Clients must provide safe access to the property and ensure that all utilities (water, electricity, etc.) are available for use.

  • We are not responsible for damage arising from pre-existing conditions (e.g., faulty equipment, fragile items, pests, or hazardous environments).

5. Our Commitments

  • We strive to deliver services with professionalism, care, and attention to detail.

  • Our staff are trained, insured, and adhere to health and safety standards.

  • If you are unsatisfied with our service, please contact us within 24 hours so we can make it right.

6. Liability

  • While we take great care, we are not liable for incidental or consequential damages.

  • Our liability is limited to the cost of the service provided.

  • We are not responsible for loss or damage to items not secured or disclosed as fragile.

7. Website Use

  • Content on our website (text, images, logos) is the property of Northern pro services and may not be reproduced without permission.

  • We may provide links to third-party websites; we are not responsible for their content or privacy practices.

8. Amendments

We may update these Terms & Conditions at any time. Changes will be posted on our website with the updated effective date.

9. Governing Law

These Terms & Conditions are governed by the laws of Australia/South Australia. Any disputes will be handled in the courts of Adelaide Magistrates Court.

10. Contact Us

For questions about these Terms & Conditions, please contact:

Northern PRO Services
Email: northernproservices@outlook.com
Phone: 0490765158 or 81321440
Address: Shop 1/9 Gale Road, Evanston South, S.A, 5116